Popular Help Topics

  • How do I activate my card?
  • How do I add my card to Apple Pay®, Google Pay™, and Samsung Pay®?
  • How do I add money to my [[[brand_short]]] Card?
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Getting Started

  • What do I do when I receive my Card in the mail?
  • How long does it take to receive my [[[brand_short]]] Card in the mail?
  • How can I reset my password online?
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Using Your Card

  • How do I close my [[[brand_name_long]]] account?
  • Can I get a loan or a payday advance from [[[brand name long]]]?
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Adding Money

  • How do I track the status of my Direct Deposit?
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Spending Money

  • Can I cancel a payment made using the MoneyGram Payment service?
  • What is the MoneyGram Payment service?
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Sending and Receiving Money

  • What happens to the test transaction during debit card transfers (under $1.00)?
  • How do I edit card details for my linked third-party debit card?
  • What is a FlashPay ID?
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Optional Savings

  • How do I open an Optional Savings Account?
  • How do I open an Optional Savings Account?
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Refer a Friend

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Test Variables

  • Test Variables
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HelpJuice FAQ's 2024

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